Service Status
Check below for service status updates. If our services aren’t working as they should be, we’ll tell you here.
Unexpected Transaction Notifications
Some members are reporting notifications about unexpected logins and unplanned transaction(s) on their account(s). We have been working with our vendor, and can confirm there is no malicious activity, and the notifications were a result of an error from a software update. Our vendor has resolved the software error. We apologize for the inconvenience and thank you for your understanding.
If you notice any additional suspicious activities, please contact us.
Online banking
Everything is working
Mobile app
Everything is working
Member Communications Centre (MCC)
Everything is working
Branches
See details
The West Broadway branch will be limited to frontline services only, current scheduled appointments will be rescheduled.
ATMs
Everything is working
Telephone banking
Everything is working
Digital appointment booking
Everything is working
Payment services
Everything is working
Investment services
Everything is working